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Customer Service

Customer Service

At Hollinwood Homes, our customers always come first.   And that commitment doesn’t end when you move into your newhome. Our extended customer care programme gives buyers additional peace of mind for a full two years after they purchase their property.


Customer Service

During that period we will respond to any issues that arise and remedy any specific defects that are identified.

Every buyer is allocated a customer care consultant and given a customer care hotline number that they can use to report any problems.

This guarantee is offered to all customers free of charge and comes on top of the full ten year warranty that is included in the purchase price of every Hollinwood Homes property.


Customer Service

Further details of our customer care programme are available from sales consultants on site or by emailing  customercare@hollinwoodhomes.com 

First Time Buyer?

Unsure how to go about buying a house? View our First Time Buyers Guide